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User name must be 6-50 characters long.
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9 characters
1 number
1 lowercase
1 uppercase
1 special character
Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice
@firstbilling.com
Customer Service Hours
Monday - Friday:
8:00AM - 6:00PM EST
Account Support
For utility-related problems or questions about your invoices
Marion County Utility Questions?
(352) 307-6000
Customer Service Hours
Monday - Friday:
8:30AM - 4:30PM EST
24 Hour Automated Phone Payments
(855) 212-4048
FOR AFTER HOURS WATER AND SEWER EMERGENCIES
CALL (352) 307-6000
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